I need to file a second tax return for 2016

[laura-albin]

but turbo tax just tells me I've already filed

[AshleyRose]

You will need to create a new user id when starting a new return as using the same account will overwrite the return already filed or started. Please see the following TurboTax FAQ on how to start another return in TurboTax Online:

https://ttlc.intuit.com/replies/3288574