turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
southrmis
New Member

Trying to complete my 2017 taxes but unable to get into my account. Telling me to download Google Chrome which I have done?

Not using incorrect password.  Continues to ask me to download either Google Chrome or Firefox which I have done.  Cannot get past this.   Your answer was not sufficient, sorry!

posted
‎June 3, 2019 10:33 AM
last updated ‎June 03, 2019 10:33 AM
0
1
241
Reply
Bookmark Icon
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
medtripexpress
Level 1

Trying to complete my 2017 taxes but unable to get into my account. Telling me to download Google Chrome which I have done?

You must be using the wrong password is the obvious reason but there could be  others. Good Luck

View solution in original post

‎June 3, 2019 10:33 AM
0
237
Reply
Bookmark Icon
1 Reply
medtripexpress
Level 1

Trying to complete my 2017 taxes but unable to get into my account. Telling me to download Google Chrome which I have done?

You must be using the wrong password is the obvious reason but there could be  others. Good Luck
‎June 3, 2019 10:33 AM
0
238
Reply
Bookmark Icon

Still have questions?

Make a post
Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics
Live Full Service: Taxes Done for you! Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. Start for free!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

kbinnky
labboypro
tweedandsylvia

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started
Manage cookies