Extension was rejected and now i cant get it to file. It says even though ive paid turbo tax for filing which didn't happen, that i now have to pay more to file?

pamrbon · ‎June 4, 2019

xmasbaby0 · ‎June 4, 2019

You missed the deadline for e-filing a 2016 return. If you already paid your TurboTax fee, then you can contact customer service for a download of the desktop software. You now need to use desktop software to finish preparing and filing your 2016 tax return. The return will have to be printed, signed and mailed. use a mailing service that will track it like UPS or certified mail so you will know the IRS received it.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

xmasbaby0 · ‎June 4, 2019

You missed the deadline for e-filing a 2016 return. If you already paid your TurboTax fee, then you can contact customer service for a download of the desktop software. You now need to use desktop software to finish preparing and filing your 2016 tax return. The return will have to be printed, signed and mailed. use a mailing service that will track it like UPS or certified mail so you will know the IRS received it.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Extension was rejected and now i cant get it to file. It says even though ive paid turbo tax for filing which didn't happen, that i now have to pay more to file?