You guys advertise $0 to file but want to charge me again. Why?

[KellyH]

It looks like you are in TurboTax Deluxe. TurboTax has different products based on tax complexity. Simple Tax Returns can use our Free Edition product. 

https://ttlc.intuit.com/replies/3300068

[StacyT]

A simple tax return, that file W-2 income, claim the standard deduction, Earned Income Tax Credit, and Child Tax Credit can feel confident that they’re getting the most money possible in their pocket and that filing their taxes will be completely free.