Start a new return for another person

[b-sig33]

Have used your produce for yrs to do mine and my family.  I thought online would be easier than buying from a store.  Well, wrong.  What a rip off.  I will never use this product again and will never recommend this product to anyone, as I have in the past.  You just lost a long term customer

[AustinTS]

You cannot file multiple returns in one online account. Never start another return by going back and overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later. If you wish to use the Online product to file additional returns, you'll need to create additional accounts:

 If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost.
https://ttlc.intuit.com/replies/3302087