Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
chickenroll
New Member

Why do I have to pay for your service if I'm not getting an electronic refund anymore?

 
2 Replies
xmasbaby0
Level 15

Why do I have to pay for your service if I'm not getting an electronic refund anymore?

The fees for using TurboTax are for using the software to prepare your tax return.  The fee is not for e-filing or for whether you get a tax refund.  The fee remains the same whether you e-file or mail your tax return in an envelope.  If you used the software to prepare a return you have to pay for using it.  
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
chickenroll
New Member

Why do I have to pay for your service if I'm not getting an electronic refund anymore?

Yes you are correct. Partially. There is a fee for using the software to file.  The fine print also adds a fee for those getting a refund electronically. Since I'm no longer getting a refund electronically I don't think I should have to pay the extra forty dollars since they are no longer handling my refund. Just FYI. But now that I've typed this all out and reread the email, it is only for the tax software fee so thank you for making me look at it again and answering my own question 🙂 Thank you for taking time to answer my question though! Have a great evening!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~