Can I use expert assist for prior years?

[CassyD · Accepted solution]

Yes! Depending the Tax year you need help with will depend on the help we can provide.

If you require Tax Advise on a Tax return from 2015 or newer, you can contact us and have a Credentialed Expert advise you. This is only applicable if you used TurboTax Deluxe or a higher version or if you used the Federal Free Edition with the plus bundle(2016 only). 

If you require Product support or Tax support on a Tax return from 2014 or newer, you can contact us and have a TurboTax Expert assist you with the Return/Product. 

If you need help with a Tax return form 2013 or earlier follow this link for further assistance: https://support.turbotax.intuit.com/irs-notice/audit-support/