Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
gmr165211
New Member

Xxxxxxxxx incident number was supposed to result in a credit to my credit card for an incorrect charge...it has not yet posted; incident recorded 04-09-16. Please advise

 
2 Replies
SweetieJean
Level 15

Xxxxxxxxx incident number was supposed to result in a credit to my credit card for an incorrect charge...it has not yet posted; incident recorded 04-09-16. Please advise

This is a user forum, not TT Support (which is closed until Monday).
Critter
Level 15

Xxxxxxxxx incident number was supposed to result in a credit to my credit card for an incorrect charge...it has not yet posted; incident recorded 04-09-16. Please advise

You will need to contact TurboTax customer service through their website for your situation.  When entering your problem on the website, use the keywords billing issues.

Use the following TurboTax website to contact TurboTax customer service:

https://support.turbotax.intuit.com/contact/

Support hours: Monday-Friday, 8 a.m. to 5 p.m. Pacific

Submit your question and a phone number will be provided for Call to speak directly with a TurboTax agent.


Dynamic AdsDynamic Ads
v
Privacy Settings