Wont' Import QB- "No QuickBooks Desktop file has been found" message

[finance1965]

I've started my 2023 taxes.  When I try to pull a QuickBooks file for a rental condo (Business Income and Expenses), Turbotax quickly says, "No QuickBooks Desktop file has been found."  This is even when the file is concurrently open in QuickBooks.  This is an import that has been successful in past years.  Turbotax is 2023 Home & Business.  QB is 2021 Desktop.

[tagteam]

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-quickboo...

or contact Support.

How do I contact TurboTax? (intuit.com)

[kw19]

This link is useless!

[VolvoGirl]

Seems like you can't import from QuickBooks 2021 anymore.  My Windows Home & Business program under File-Import it says QuickBooks (2022-2024).  I think it was updated.  But the FAQs still say 2019-2024.  The FAQs  haven't been updated since November.  

Over in the QuickBooks support site, I found this recent one for Desktop QB. It's a long thread but covers the problem.
https://quickbooks.intuit.com/learn-support/en-us/taxes/importing-tax-financial-data-from-quickbooks...

[______W-2]

I have received this error as well, even though I have Quickbooks. Is there a solution?

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service