Windows 10 is still being updated

[user17692003622]

• Dear Intuit,

Add my name to the list of unhappy TTAX customers. I have been using TTax since it was first available on 5.25 inch on disks.

I have a Windows 10 PC that is not eligible for Windows 11. And from what I read about 11, I am not interested - even if my PC was upgradable.

I understand that an OS can become obsolete, but that is not the case here. As of January 2026, Windows 11 adoption in the U.S. and globally has stalled, with market share hovering around 50-53% and recently dipping.

Microsoft knows this - it is why Windows 10 security updates are free and available for at least another year. I am enrolled and have received several updates.

Windows 10 has been a popular OS, Windows 11 not so much. I understand that what Intuit has done will be necessary at some point, but now is premature.

The on-line services you offer are much more expensive then TTAX Deluxe Federal and State.

You are forcing me and other users to find alternative tax software - you are risking a significant loss of customers.

Do you really think this is a smart thing to be doing right now??

         Pete

[M-MTax]

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@user17692003622 wrote:

Do you really think this is a smart thing to be doing right now??

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Does it matter? It's already a done deal and, AGAIN, "Intuit" doesn't read the posts on this board; you're complaining to the wind.

[Mike9241]

@user17692003622  Turbotax is insincere for its reasons for requiring W11 for desktop 1040 apps because the desktop Business return app only requires W10. But what can people do other than find another app, pull their hair out, or bang their head against a wall, or throw their computer out a window?  The last three are not advisable. However,  just as W95, Vista, XP, W7 & 8 are no longer supported, it's only a matter of time before w10 faces the same fate. 

[M-MTax]

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@Mike9241 wrote:

.....just as W95, Vista, XP, W7 & 8 are no longer supported, it's only a matter of time before w10 faces the same fate. 

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Exactly, and switching to another program needs to be recognized as a short-term solution; sooner or later that program will require Windows 11.

[baldietax]

@user17692003622 if the issue for you with online is the cost then just to let you know there is an offer this year to switch your desktop license to online premium version with Fed+State at no extra cost (check smallprint - details below).  The offer comes up when installing Turbo on Win 10.  Online is not the exact same functionality it does not have Forms mode and you can only prepare 1 return.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/download-products/end-support-windows-8-...

https://ttlc.intuit.com/community/articles/community-news-announcements/turbotax-windows-10-desktop-...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/marketing/ty25-ttd-direct-offer/L0aUgksJ...