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Windows 10 error I can not save tax file with updates What file does defender need to recognize

 
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Accepted Solutions

Windows 10 error I can not save tax file with updates What file does defender need to recognize

Read the following...but your response needs to be something like showing on the last italicized line


From SU @VolvoGirl

"The specific issue is with Windows Defender Security Center Virus & Threat Protection Controlled Folder Access. 

When turned ON it "protects your files and folders from unauthorized changed [should be changes] by unfriendly applications" but blocked me from saving my file. 

The popup message that I got was "Controlled Folder Access blocked C:\Program...\Acrobat.exe from making changes to the folder %userporfile%\Documents" and it did the same thing with "\Desktop" as the last thing in the string of code. 

When we turned that OFF, I had no problem saving my TT file, though it left me vulnerable. 

I have since added C:\Program Files(x86)\TurboTax\Deluxe2017\32bit to the Allowed Apps and turned Controlled Folder Access ON, and everything seems to be working fine. 

Hope this helps.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

2 Replies

Windows 10 error I can not save tax file with updates What file does defender need to recognize

Read the following...but your response needs to be something like showing on the last italicized line


From SU @VolvoGirl

"The specific issue is with Windows Defender Security Center Virus & Threat Protection Controlled Folder Access. 

When turned ON it "protects your files and folders from unauthorized changed [should be changes] by unfriendly applications" but blocked me from saving my file. 

The popup message that I got was "Controlled Folder Access blocked C:\Program...\Acrobat.exe from making changes to the folder %userporfile%\Documents" and it did the same thing with "\Desktop" as the last thing in the string of code. 

When we turned that OFF, I had no problem saving my TT file, though it left me vulnerable. 

I have since added C:\Program Files(x86)\TurboTax\Deluxe2017\32bit to the Allowed Apps and turned Controlled Folder Access ON, and everything seems to be working fine. 

Hope this helps.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Windows 10 error I can not save tax file with updates What file does defender need to recognize

I can not save my tax  file after making some changes. What do I need to do.

 

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