Will Intuit's internet transmission problems be fixed soon? Trying to efile since 3/21 and always get an error code 2.

[-scarlet-1]

We are experiencing Internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Center did not receive your return(s). Error: 2

[JeanneLO]

Please see this TurboTax FAQ for tips when you receive an Error Code 2 when transmitting your tax return: Error Code 2 - Internet connection issue

[MP54]

I have been trying to transmit my return for the last 2 days.  it keeps giving me the error code 2.  The firewall and popup blocker are shut off.  I took the payment ok but will not transmit the return.

[HeatherPLO]

Please see the Help Article here for further troubleshooting:  Error Code 2 - Internet connection issue

[MP54]

you and this forum was absolutely no help, but we got it figured out on our own.  Thanks for nothing.

[PRC56]

Like MP54, I've checked into and implemented all of the suggestions related to transmission Error 2.

Sadly, I haven't had any success over the past two days, even after multiple re-tries, multiple Win 10 updates, disabling firewalls and anti-virus programs, and even clearing browser caches and cookies - even though I'm using the CD version.  Based on my results -- still stuck with Error:  2 -- I'm finding the forum to be of limited help as well.

Any suggestions at this point (especially after collecting my state filing fee) would certainly be welcome.  If I can't successfully e-file I'll certainly be an unhappy customer :-(.

[JeanneLO]

Did you do a manual update of the TurboTax software?

Please follow the instructions in this TurboTax FAQ to contact customer support if you need further assistance:  What is the TurboTax phone number?

@PRC56

[Janniren]

I have been trying to submit my efile taxes for two days and get Transmission problems. I tried on two different devices, my cellphone and laptop.  Turbetax took their fee with no problem.

[BrandiLO1]

Have you completed the troubleshooting steps here @Janniren? If so, please click here to contact customer care for further assistance.

[Goldribbon]

I had this problem also, and I tried all of the firewall suggestions, still wouldn't transmit. Here's how I got it to work:

1) I lowered the firewall as suggested in other posts.

2) Instead of trying to efile the federal and states at the same time, I efiled each return individually. So I started with federal and then each state. Each of those returns individually went through on the first try without a hitch.

I hope this will help someone.

[Ebony A]

Thank you for providing the tips that worked for you for Error Code 2 @Goldribbon. In addition, I  am also including some troubleshooting steps below as it relates to transmission problems in general.

Transmission trouble

Transmission server issue

[elai1001]

It worked for me, too, even without changing my security setting.  I transmitted Fed first, then state.  It took a while for Fed, but went through.  Thanks @Goldribbon 

[jslamp1]

How did you solve this?  I contacted Turbotax/Intuit and they couldn't figure it out.

JL

[DaraLO]

We've found that for some users this issue stems from the security settings and/or internet settings on their computer.  Please try both solutions posted by users on this thread here and here.

@jslamp1