To find out which dependent has been claimed, you will see a number next to the rejection. For example, if the number is 2, it would be the second dependent listed on your tax return.
There are several reasons why your return may be rejected with the error that you are describing.
- First, the Social Security Number may be entered incorrectly. To check the dependent's Social Security Number's. go to the Personal Info tab, and verify the SSN's have been entered correctly. If the social was entered incorrectly, you can edit the information by clicking Edit to the right of the dependent to correct it.
- Second, someone else could have claimed the dependent. If your dependent was claimed when they should not have been, you can ask the other party to amend the return. If they will not remove the dependent, you may file on paper. The IRS will contact both parties to determine who is entitled to claim the dependents, and will credit the person that met the requirements. If it is determined that the other party should not have claimed the dependent, the IRS will make them pay back the exemption along with any penalties or interest associated with their false claim.
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Important Note: If you suspect the possibility of Identity Theft, please contact us as soon as possible so that this matter can be further investigated.
You can find out more information about this process in the article below.
https://ttlc.intuit.com/replies/3299938
