Why wont turbo let me get back to where I have already uploaded my w2. The page will keep going back to add ein number

[corinmcdonald1957]

Turbo is stuck and not allowing me to move on to another section

[LindaS5247]

You could try logging out of the program, and clearing your cache and cookies.  Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You may also try using another browser.

If you need to get back to the TurboTax screens where you add your Form W-2 you can do the following:

If you are using TurboTax Online  you can:

1. Sign into your return
2. Click on" Pick up where you left off"
3. Click "Search" at the top right of your screen
4. In the search box, type "W-2"
5. Click on "Jump to W-2"               
6. Click on "Add a W-2"
7. Select "Type it  in Myself"  
8. Follow the TurboTax screens and answer all follow-up questions

If you are using TurboTax Desktop, you can:

1. Open or continue your return
2. Click "Search" at the top right of your screen
3. In the search box, type "W-2"
4. Click on "Jump to W-2"              
5. Your screen will say "We'll start with your W-2", click the box "Work on my W-2" want to file
6. Your screen will say "Let's Start With a Bit of Info From Your W-2" , enter your Employer ID from Box b of your W-2"
7. Click on "Continue"
8. Select to type in your Form W-2.
9. Follow the TurboTax screens and answer all follow-up questions.

Click here for additional information regarding editing your Form W-2.

Click here for additional information on importing your W-2. 

Click here for additional information on manually entering your W-2.