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Why was I enrolled in ID Notify without consent and being charged for it?

Why am I enrolled in ID Notify.. I did not consent to it.. And if I'm understanding correctly I'm being charged for it???? Why??? And how do you remove me from it and get my money back?
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1 Best answer

Accepted Solutions
Kat
Level 15
Level 15

Why was I enrolled in ID Notify without consent and being charged for it?

ID Notify is the provider who partners with TurboTax to monitor your identity for theft.  ID Notify is a part of the "MAX" bundle, which is an add-on package with several features.  (And yes, it does carry an additional cost).  

I'm including information below about the MAX bundle, and what it includes.  

https://ttlc.intuit.com/replies/4842238

You can remove the MAX bundle before making payment.  See the instructions below:

https://ttlc.intuit.com/replies/4842224

If you still need to, you can speak to a TurboTax Customer Support agent by using the info below during business hours.

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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1 Reply
Kat
Level 15
Level 15

Why was I enrolled in ID Notify without consent and being charged for it?

ID Notify is the provider who partners with TurboTax to monitor your identity for theft.  ID Notify is a part of the "MAX" bundle, which is an add-on package with several features.  (And yes, it does carry an additional cost).  

I'm including information below about the MAX bundle, and what it includes.  

https://ttlc.intuit.com/replies/4842238

You can remove the MAX bundle before making payment.  See the instructions below:

https://ttlc.intuit.com/replies/4842224

If you still need to, you can speak to a TurboTax Customer Support agent by using the info below during business hours.

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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