Why was I charged a fee for Tax prep that I didn’t opt for ?

[mesquitebean]

This is a user community forum.  Without any information, no one here will know what fees you were charged or even what product you are using.

1. If you used Online TurboTax, what edition did you choose initially, and what edition did you end up being charged for?
2. Did you file both a Federal and state return?
3. If you had a Federal refund, did you choose to pay your product fees out of the Federal refund?   If so, there is a 39.99 service fee for that option (44.99 for California filers.)
4. Did you add on any optional product such as MAX, Audit Defense, or Premium Services?

If you used Online TurboTax, you can check your fees this way:

• Log into your Online account and open your return.
• Once the return is open, click on TAX TOOLS in the left menu column, then choose TOOLS.
• In the Tools window, choose MY FEES.

[Niquee4]

No, I was charged for “TY2021 TurboTax online DIY deluxe premium with RT “ and all I should’ve been charged for was my state and federal fees which is 39$ each. So why was I charged a 44$ For the DIY deluxe premium as well,  if state and federal return was only 39$ each. 

[Critter-3]

The third fee was for having the other 2 fees withheld from your federal refund.  

[mesquitebean]

@Niquee4 

If you are a California filer and choose to pay the product fees out of the Federal refund instead of paying upfront, there is an additional 44.99 service fee for the "Premium Services" bundle in order to have that payment option.    Here are the other benefits you get with your Premium Services, including ID protection services and Audit Defense:

FAQ:  What is Premium Services (California)?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-premium-services-bundle/00/255...

[Niquee4]

I chose I didn’t want the premium service. And it still charged me it. Wouldn’t let me take it off. 

[HeatherPLO]

@Niquee4

We cannot provide refunds via this public forum.  For us to take a closer look at your situation, please reach out to us directly using the Help Article here.