turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why turbo tax took more money from my refund

I paid just 117 for the TurboTax services and you took more
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
SForrestLO
Intuit Alumni

Why turbo tax took more money from my refund

Can you provide more information? Was it for the software or something else?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Bees
Level 7

Why turbo tax took more money from my refund

Maybe an employee tax specialist that works for turbotax can come along at tell you that they charge an additional $45 fee if you want to pay your fees through your tax refund.  That is disclosed in the page that allows you to set that up.

Disclaimer: Not a tax professional. Information gathered from internet links. Anything dated in June 2019 was posted in prior years and is before the 2019 limits and changes.
Nonah5
New Member

Why turbo tax took more money from my refund

I spoke to someone fron6the IRS. they did and adjustment on my taxes.  Come to find out they owed me more money 2,643 .00 more.  My original refund was 1,343.00. So when they did the adjustment the person from IRS said turbo tax took $393.00 out for using your software.  I have NEVER!! paid that much to use Turbo tax. Can you guys please send me the money you took. Thank you! It also would be great if I could talk to a live person!!

Why turbo tax took more money from my refund

@Nonah5 The IRS has no way whatsoever to know your fees for using TurboTax so perhaps you misunderstood something.

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question