Why isnt it letting me finish my return? Im half way through and it keeps saying internet connection lost. My wifi is perfectly fine for everything else but my app and online website for turbo won't w

chevybabe67 · ‎January 24, 2020

DavidD66 · ‎January 24, 2020

If you are using a computer, try connecting it directly to your router with an Ethernet cable. If you are using a phone, try disconnecting the wi-fi and finish using phone data.

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MrDsiders · ‎February 5, 2020

And after doing all that, plus deleting cookies and cache, resetting the phone, deleting and reinstalling the app... then what? I’m having the same issue.

AshleyLO · ‎February 10, 2020

@MrDsiders which TurboTax product are you using? Desktop, Online or Downloaded?

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Why isnt it letting me finish my return? Im half way through and it keeps saying internet connection lost. My wifi is perfectly fine for everything else but my app and online website for turbo won't w