turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mts2801
New Member

Why is my verification code not working? 3 attemps

The 6 digit verification code is not working for me. I have made 3 attempts and I immediately open a new browser, get the code, and type it into the box and it still says "expired or incorrect"
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Why is my verification code not working? 3 attemps

You Must leave the original browser window open where you requested the verification code. 

Open a New window to access your email account for the code that was sent. 

On the original window, enter the code.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question