Why is my e-file rejected ?

[LakeshaLO]

If your tax return gets rejected, TurboTax will send you an ACTION NEEDED email in your inbox. In the email it will list the rejection code or message under What happen. I have include an example of what the ACTION NEEDED email will look like, please see below. You can search for info about the code or message, by placing the rejection code in the search box at top of screen.  Please see this related TurboTax FAQ, How do I fix a rejected return?https://ttlc.intuit.com/replies/3302275

Please see this related TurboTax FAQ, Do I need to pay again after fixing and resubmitting a rejected return?https://ttlc.intuit.com/replies/4171647

[KatrinaLO]

If you didn't get an email, search on the reject message or code for instructions on how to fix the rejected issue. Please see below for instructions on how to fix a rejected tax return:

https://ttlc.intuit.com/replies/3302275

You can also view information the IRS has listed on their website for assistance in correcting certain rejects like age, name or social security numbers.

https://www.irs.gov/faqs/electronic-filing-e-file/age-name-or-ssn-rejects-errors-correction-procedur...

If you have further questions, call the IRS toll-free at 800-829-1040.