Why is e file faulty

[harvshu]

I submitted my e-filing on Friday 4/12. when i went on-line (to turbo tax) today to check the status it impliied that I had not filed so I tried to again submit my e filing and then it told me that I had already done that and was trying to subm,it it a second time.  I"m worried, please help..

[SteamTrain]

Did you actually prepare and file using the desktop Premier software?

IF so, the Online software doesn't know that you filed it there.. two entirely different packages.

[harvshu]

Yes I prepared it with Premier and thought I had submitted it but when I go to Premier and click to check on status it says nothing filed yet"  Then when I try to file again it gives me a dialog box message stating that I am trying to submit a second time - a classic circular problem...

[SteamTrain]

You did not answer the Desktop vs Online Question.

TTX prep Software can be run either by  logging in thru a browser window, or just starting up the software installed on your computer.  There is Premier Online software and Premier Desktop software.

You cannot E-file in one system,  and check your status in the other....they are entirely different ways to prepare and e-file.

You need to  check your e-file status for the exact same file, using  the same Online or Desktop system you  "supposedly" e-filed from.   

Desktop also offers the person the capability to prepare several files...and for that you cannot e-file one of the files, and attempt to check it 's status from another file.
____________________
There is only one status check place that is independent of that.:
(and if filing MFJ, the SSN must be the first person listed on the tax return...that may not be "you")

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>

[harvshu]

I do not use the On_line version of TT.  I order and install the software on my computer use it, submit it and check it via that application on my computer.  First time I have had a problem in all the years 15???? that I have used it.

[SteamTrain]

OK, So after you open the file you think you e-filed...and go to the upper left corner of the screen and click on:
<File
<<Electronic Filing
<<<<Show Electronic Filing Status History

does that only show your recent re-attempts to efile?
_______________
IF it does not show your original e-file in its history,   then maybe you have a different file that was actually e-filed.....search your hard drive for all files ending in ".tax2018" and see if one is in there that is not showing on your start-up screen  (don't use the ones that start with a ~squiggle, those are emergency backups)

[harvshu]

thanks for the URL, i tried it and it appears that I have filed???

[SteamTrain · Accepted solution]

and....You can expand and print the results from that URL status check e-file, to show the details: