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xyzu
New Member

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

I'm  still on this site waiting for the 6-digit verification code.  Are you going to text the code.  I've provided you with the telephone number and I'm still waiting for the code.
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7 Replies
HeatherPLO
Intuit Alumni

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

Please see the link here for troubleshooting account verification.

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Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

I need help tax forms are done text me that code

 

 

 

AkinaLO
Intuit Alumni

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

The verification code is sent to your email address instead of your phone number for security purposes.

Please review the help article posted by HeatherPLO above for help with resending a code to your email address. 

What if I'm having trouble with my filing verification code?

 

 

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LM111er
New Member

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

I'm not getting texted the six verification code-

TiffanyL
Intuit Alumni

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

@LM111er 

 

You can always change your email address for your TurboTax account and then try to send the code there, or you can use the FAQ link provided below for other ways to confirm your account:

 

How do I get a verification code if the email address is wrong?

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Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

Why hasn't TurboTax sent me a verification code to finalize my taxes?

CarissaM
Intuit Alumni

Why haven't Turbo Tax texted me my 6-digit verification code to my telephone number so that we can finish this last step in filing for my federal refund?

If you are having trouble getting the verification code, please ensure the phone number on the Intuit account is the correct phone number. Also ensure that your phone does not have short texts blocked. 

 

If you need assistance with this, please click here to speak with us by phone. @9033480290 

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