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glennayres
New Member

Why does TurboTax send out useless AnswerXchange codes to people who post questions? Why don't they just answer the questions?

I got a code and have no idea what to do with it.  There appears to be no way to use it to find an answer to my question.
2 Replies
SweetieJean
Level 15

Why does TurboTax send out useless AnswerXchange codes to people who post questions? Why don't they just answer the questions?

There are no other questions posted here by you.  And this is primarily a user-to-user forum.

fanfare
Level 15

Why does TurboTax send out useless AnswerXchange codes to people who post questions? Why don't they just answer the questions?

what exactly do you see?

 

the 

AnswerXchange was shut down and replaced by what you see here.

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