Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
jgoulding28
New Member

WHY DOES MY TAXES KEEP GETTING REJECTED?

 
3 Replies
ReginaM
Expert Alumni

WHY DOES MY TAXES KEEP GETTING REJECTED?

Being rejected means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.

 

Check for an email from turbotax@intuit.com. It will give you a brief explanation of your reject and how to update it.  If you didn't get an email, open your return to get the rejection reason.

 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

 

Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection, then proceed to the final step.

 

If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.

 

To Re-File your return and if you were guided through fixing your reject, select the option to refile when you’ve finished.

 

If you had to navigate to the area in the program yourself, when you’ve finished, select File in the left-hand menu (mobile devices: go to the upper-left corner to open the side menu, then select File). Follow the onscreen instructions to either e-file your return or file by mail.

 

 If you get the same rejection a second time and you see no mistakes on your return, select the File by mail option to paper-file your return.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Faithy1
Returning Member

WHY DOES MY TAXES KEEP GETTING REJECTED?

It says my son's info ain't rite but it is . I also have the same info on last year's tax

xmasbaby0
Level 15

WHY DOES MY TAXES KEEP GETTING REJECTED?

@Faithy1 Double check and make sure you entered your son's SSN correctly.  Is it rejecting and saying your son's SSN has already been used on a tax return?  If so--is he a teenager who may have filed his own tax return?  Or maybe someone else claimed him--on purpose or accidentally.  

 

If your return claiming your son is being rejected for his SSN then the only way you can file is to print, sign and mail your return and let the IRS sort it out.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dynamic AdsDynamic Ads
Privacy Settings
v