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decellesdesigns-
New Member

Why does my state return still say it's incomplete after I finished and printed it?

I e-filed my Fed return, but had to mail in my MA return because I earned out-of-state income. When I look at "Your tax returns & documents" on my home page, it still says "Continue my MA Return"! I don't see a way to resolve this, please help.
3 Replies
fanfare
Level 15

Why does my state return still say it's incomplete after I finished and printed it?

If you printed and mailed your return, it is completed, regardless of what TurboTax says.

SweetieJean
Level 15

Why does my state return still say it's incomplete after I finished and printed it?

TT still says that because it doesn't know that you actually mailed it.

xmasbaby0
Level 15

Why does my state return still say it's incomplete after I finished and printed it?

The software has no way to know that you put your state return in an envelope and took it to a mailbox.  TT gets no updates after you print and/or mail your return.

 

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

 

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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