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Level 1
June 6, 2019
Question

Why does My federal and state keeps getting rejected?

  • June 6, 2019
  • 4 replies
  • 0 views
All information are correct.

4 replies

Alumni - Champ
June 6, 2019
What is the rejection message/code?
Level 13
June 6, 2019

You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return. 

If you are receiving error code 8960, please read the TurboTax FAQ, listed below, on how to fix it.

You are using TurboTax Live Basic. Please read the TurboTax FAQ, listed below, on how to connect to a live agent.

https://ttlc.intuit.com/replies/3302275

https://ttlc.intuit.com/replies/7343582

https://ttlc.intuit.com/replies/6382274

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Level 2
October 16, 2019

REJ001

Alumni - Champ
October 17, 2019

REJ 001 means State return was rejected because the IRS has not yet accepted (or has rejected) the federal return.

Level 2
April 18, 2020

I have filed 10 times now and every time I get a email saying they both have been rejected and I try to fix them and submit them and they keep getting rejected please help thank you