Why do i you need to upgrade to TurboTax Live Premium?

[gabriela-anhalzer]

Turbotax is telling me I need to upgrade because of needed forms, but doesn't tell me which.

[JotikaT2]

When you are prompted to upgrade, the message will show up depending upon the area of the program you are in.  For example, if you sold investments and you're in a version that does not support those forms, then you will be prompted to upgrade at that point.

It appears you are in a version of the program that does offer live support.  If this is accurate, please follow these instructions to access that support. An agent will be able to see your return and ensure you are in the correct program and verify whether you would need to upgrade or not.