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smiles280
New Member

Why do I not have the option for Turbo Tax Deluxe instead of premium?

 
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4 Replies

Why do I not have the option for Turbo Tax Deluxe instead of premium?

Same problem. The lowest tier they show when I sign in is "Premium" at  $129.00

JamesG1
Expert Alumni

Why do I not have the option for Turbo Tax Deluxe instead of premium?

Did you file a year ago and use TurboTax Premium?  The information pulled up from one year ago may require the Premium package.

 

@curiouscharacter 

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cmkirk88
New Member

Why do I not have the option for Turbo Tax Deluxe instead of premium?

I have used turbotax far too many times for this bs. I was allowed to only get premium for what? cause I had nothing different from last year at all other than the amount of money I made, which was less? How come I was not allowed the deluxe version?

Why do I not have the option for Turbo Tax Deluxe instead of premium?

To see your fees, click on Tax Tools on the left side of the screen. Then click on Tools. You will see My Fees in the center of the screen. 

 

If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

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