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Level 2
January 29, 2024
Question

Why do I keep getting the message "something went wrong" when I try to do the teacher educator expenses?

  • January 29, 2024
  • 5 replies
  • 27 views
No text available

5 replies

CatinaT1
Level 15
January 29, 2024

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  

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abgkmclemAuthor
Level 2
January 29, 2024

Unfortunately, that didn’t work. 

Level 15
January 29, 2024

Do you meet the qualifications for the deduction?

 

Teachers may be eligible for the Educator Expense Deduction if they meet certain criteria. You have to:

 

  • Work as a teacher, instructor, counselor, principal or classroom aide
  • Work with students in kindergarten through grade 12
  • Complete at least 900 hours of work during the school year
  • Be employed by a school that provides elementary or secondary education as determined by state law

This TurboTax Help states:

 

individuals working at pre-schools, homeschooling their own children, or who are employed by a college or graduate school would not qualify for this deduction.

 

You may also try deleting the form and re-enter the information.  Select Tax Tools / Tools / Delete a form down the left side of the screen.

 

To enter Teacher or Educator Expenses in TurboTax Online, follow these steps.

 

  • Down the left side of the screen, click Federal.
  • Down the left side of the screen, click Deductions & Credits.
  • Scroll down to Employment Expenses.  Click the down arrow to the right.
  • To the right of Teacher (Educator) Expenses, click Start / Revisit.
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