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PayUpNow
Returning Member

Why Did Turbotax try to charge me twice for e filing my state return?

After I paid with my credit card and received email confirmation, it would not let me file but kept insisting I had to pay again..

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4 Replies

Why Did Turbotax try to charge me twice for e filing my state return?

Turbotax charges a fee for e-filing state returns except for NY. 

SForrestLO
Intuit Alumni

Why Did Turbotax try to charge me twice for e filing my state return?

This FAQ will provide you with the steps to contact an agent. 
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
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PayUpNow
Returning Member

Why Did Turbotax try to charge me twice for e filing my state return?

Yes, but after I'd paid the $25 they wouldn't file until I paid a second time!

Ebony A
Intuit Alumni

Why Did Turbotax try to charge me twice for e filing my state return?

Please contact support via phone per the link provided above in the thread. In the interim here are the steps for reviewing your fees.

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