Why did turbotax choose the NYC school tax credit fixed amount deduction last year, when this year they pick the much larger rate reduction, with similar incomes?

[gonnygo]

I lived in NYC for the full 2 years. Was turbotax mistaken last year, resulting in picking the non optimal option? There isn't even a field where the user can choose which one to pick so that can't come from the user...

[JulieS]

I can't access your tax information, so I can't analyze why this year is different from last year. 

I can explain the basic requirements for the rate reduction credit.

• If you income is more than $500,000, you are not eligible.
• You must file as Single, Head of Household or Married filing jointly.
• You must be a resident or part year resident of NYC.

If you think you were eligible for the rate reduction last year as well, you can amend your 2018 tax return.