Why cant I get past step 1 in the file section, I paid and I got my receipt
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New Member

Why cant I get past step 1 in the file section, I paid and I got my receipt

 
5 Replies
Level 15

Why cant I get past step 1 in the file section, I paid and I got my receipt

Some forms are not finalized so you cannot file.  The IRS has to finalize a number of forms and then approve the finalized forms in the TT software.  Many state forms are not finalized either.  What's the rush?  The IRS will not be accepting returns until January 29 at the earliest, so filing early will not get your faster refund.  The earliest refunds will not be released until mid to late February.  You just have to wait for the forms to be ready.

https://ttlc.intuit.com/questions/1908854-forms-availability-table-for-turbotax-federal-products-exc...

https://ttlc.intuit.com/questions/1908857-forms-availability-table-for-turbotax-state-except-busines...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

Why cant I get past step 1 in the file section, I paid and I got my receipt

there is no notification anywhere any where that says that and every time I hit continue it takes me back to view my receipt shouldn't it tell the customer what's happening?
Level 15

Why cant I get past step 1 in the file section, I paid and I got my receipt

If you click on Review what does it say?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

Why cant I get past step 1 in the file section, I paid and I got my receipt

shows me the receipt that I paid that's all and will not go to step 2
Level 15

Why cant I get past step 1 in the file section, I paid and I got my receipt

Read the screen again. Your forms are not ready. You have to wait.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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