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Do you have the Desktop program installed? Then your return is only on that computer. You need to install Turbo Tax on the other computer and copy the .tax2024 from the first computer to open it.
You can log into your Intuit account and download it again to another computer. All your downloads should be listed in your account. You can install it on 5 computers you own.
How to install and Activate the Desktop Download program with a License Code
How to install TurboTax CD/Download software with license code
If you're using TurboTax Online, you can get to your TurboTax account from any computer or mobile device. You have to use the same account and password.
If you have multiple accounts and need to find an account, refer to the TurboTax articles How can I view all my TurboTax accounts? and How to Find a Tax Return.
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