Why cant I e-file my return ?

[CraigJ]

Hi there! 

Please see the following TurboTax FAQ for state forms availability.  Your state may not have all the forms available for filing.  When they become available, you will be able to complete your state tax return.

https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per...

[keywestgrl33]

It wont allow me to finish and sign for e-file due to my W'2 control number 2 . How do I change to mail returns ? Do I have to start all over ?

[CraigJ]

A Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank.

If you get errors when attempting to e-file with an empty Box D, just enter any number in this format: 5 digits, space, 5 digits (for example, 12345 67890). The IRS doesn't care what's in Box D because its use by payroll departments is optional.

Link to more info: <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/4417180">https://ttlc.intuit.com/replies/4417180</a>