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deanpattona
New Member

Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

 
2 Replies
xmasbaby0
Level 15

Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

Sorry but it does not work that way.   This is a user forum.  We are not a conduit to customer support and cannot get anyone to call you.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DoninGA
Level 15

Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

TurboTax support is closed on the weekend.

 

Support is open from 5am to 9pm Pacific time, Monday thru Friday.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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