Why can’t I get past this”We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.”

jponte7 · ‎January 15, 2020

MinhT1 · ‎January 15, 2020

Starting this year, you do not have to pay anything to access your past returns if you used TurboTax Online in those past years. Just log into account to access your past returns.

Please read this TurboTax article for more information.

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Critter · ‎January 15, 2020

The address on the tax return ( MY INFO tab) and the billing address for the credit/debit card must be the same ... if they are different you get that message.

Vulcinity · ‎February 7, 2020

My billing address on my credit card statement and the address in my info are the same and I am still getting this message, any help?

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Why can’t I get past this”We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.”