Why can't a start my 2019 tax return?

[DoninGA]

What is preventing you from starting a 2019 tax return using the TurboTax online editions?

[TiffanyL]

Are you trying to use TurboTax Online, TurboTax Deluxe, TurboTax Premier or TurboTax Self-Employed?

[timstrand]

All my correspondence with TurboTax begins with 2015.  I want to file 2019 taxes now.  If I used TurboTax last year, I may have gotten the info and submitted on my own with your information.  

[CassLO]

@timstrand I would try doing a account recovery, to see if there may be another account. Please click on the link below for instructions:

Account Recovery Request for your TurboTax Account