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ellen-forster
New Member

Why can't a start my 2019 tax return?

 
4 Replies
DoninGA
Level 15

Why can't a start my 2019 tax return?

What is preventing you from starting a 2019 tax return using the TurboTax online editions?

TiffanyL
Employee TurboTax Specialist

Why can't a start my 2019 tax return?

Are you trying to use TurboTax Online, TurboTax Deluxe, TurboTax Premier or TurboTax Self-Employed?

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timstrand
New Member

Why can't a start my 2019 tax return?

All my correspondence with TurboTax begins with 2015.  I want to file 2019 taxes now.  If I used TurboTax last year, I may have gotten the info and submitted on my own with your information.  

CassLO
Employee TurboTax Specialist

Why can't a start my 2019 tax return?

@timstrand I would try doing a account recovery, to see if there may be another account. Please click on the link below for instructions:

 

Account Recovery Request for your TurboTax Account

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