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Why are u not sending the verification code to my email

 
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2 Replies

Why are u not sending the verification code to my email

Is your email address correct in your TurboTax account?

See this for updating the information in your account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

DawnC
Expert Alumni

Why are u not sending the verification code to my email

It can take a couple of minutes for your code to arrive. Here are a few things you can do:

  • Check your junk mail or spam folder to see if the email went there.
  • Check all email addresses you might've used to sign up for your account.
  • Request a new verification code by selecting I didn’t get a text, I didn’t get an email, or I didn’t get a phone call on the sign-in page.
  • If you lost your phone, check your text messages online at your cell carrier’s website.
  • Allow or unblock our numbers 88811 and 97962 on your iOS or Android device.

 

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