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nmallory44
Level 1
April 15, 2026
Question

Why are u not sending the verification code to my email

  • April 15, 2026
  • 2 replies
  • 66 views
No text available

2 replies

DoninGA
Level 15
DoninGALevel 15
Level 15
April 15, 2026

Is your email address correct in your TurboTax account?

See this for updating the information in your account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927?search-action-id=622758048620&search-result-uid=25927

DawnC
DawnC
Level 15
April 15, 2026

It can take a couple of minutes for your code to arrive. Here are a few things you can do:

  • Check your junk mail or spam folder to see if the email went there.
  • Check all email addresses you might've used to sign up for your account.
  • Request a new verification code by selecting I didn’t get a text, I didn’t get an email, or I didn’t get a phone call on the sign-in page.
  • If you lost your phone, check your text messages online at your cell carrier’s website.
  • Allow or unblock our numbers 88811 and 97962 on your iOS or Android device.

 

More help

2 step verify

 

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