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TCKC
Level 1

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

 
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2 Best answer

Accepted Solutions
LindaS5247
Expert Alumni

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

If you are using TurboTax Online, you may have entered something that triggered an upgrade to a higher version. The final fees are determined by the forms that are required to complete your individual return. States are also extra, and there are some add-ons that  you can agree to buy. 

 

 You can follow the instructions in this article to remove any  unwanted Fees Why am I being charged for TurboTax Free Edition?

 

You can review your fees using the instructions below to find out why you're being charged. 

 

You can review your fees in TurboTax online as follows:

  1. Go to the left side of your screen under "Tax Home"
  2. Go to "Tax Tools" then "Tools"
  3. The "Tools Center" Box will pop up
  4. Click on "My Fees" to see a summary of your Turbo Tax Fees.

Your screens will look something like this:

 

 

 

 

 

Click here for "How do I review my fees in TurboTax Online?"

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

The pricing of online software and the desktop software are very different.   With online TurboTax, you get one return per fee and you pay separate fees for federal and state returns.   With desktop, you can prepare and e-file up to five federal returns and the state returns that go with them (with a $25 state e-file fee).   If you have a full PC or Mac that meets the system requirements for desktop, then desktop is much more cost effective if you have returns to prepare for several people in your family, etc.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

3 Replies
LindaS5247
Expert Alumni

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

If you are using TurboTax Online, you may have entered something that triggered an upgrade to a higher version. The final fees are determined by the forms that are required to complete your individual return. States are also extra, and there are some add-ons that  you can agree to buy. 

 

 You can follow the instructions in this article to remove any  unwanted Fees Why am I being charged for TurboTax Free Edition?

 

You can review your fees using the instructions below to find out why you're being charged. 

 

You can review your fees in TurboTax online as follows:

  1. Go to the left side of your screen under "Tax Home"
  2. Go to "Tax Tools" then "Tools"
  3. The "Tools Center" Box will pop up
  4. Click on "My Fees" to see a summary of your Turbo Tax Fees.

Your screens will look something like this:

 

 

 

 

 

Click here for "How do I review my fees in TurboTax Online?"

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

The pricing of online software and the desktop software are very different.   With online TurboTax, you get one return per fee and you pay separate fees for federal and state returns.   With desktop, you can prepare and e-file up to five federal returns and the state returns that go with them (with a $25 state e-file fee).   If you have a full PC or Mac that meets the system requirements for desktop, then desktop is much more cost effective if you have returns to prepare for several people in your family, etc.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
TCKC
Level 1

Why are the charges to file using turbo tax online more than if i but the desktop version at Sam's?

That seems silly.  Thanks for the info.  I'm getting the desktop version.

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