Why am I only given the option to e-file? I m not getting a tax refund.

wregils9 · ‎April 6, 2023

On the page to choose how to file I choose "Print and mail". Then I get the message "WE have determined it is best for you to e-file. I am having to pay more tax and will not need a "Speedy" tax refund. WHY!

TiffanyL · ‎April 7, 2023

@wregils9

Can you please try the steps provided below to see if that resolves your issue:

Log completely out of your TurboTax account
Clear cache and delete cookies
Then log back in and see if you are still having the same issue

You can also try using a different web browser. If this does not work, please respond back here and let us know.

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Why am I only given the option to e-file? I m not getting a tax refund.