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Why am I not eligible to get the Free Federal return. I am a single return with only 1 deduction and Turbo Tax wants to charge me for federal and state.

I just want to do my federal return online and Mail in my State return. I am not getting any refund this year.
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2 Replies
ee-ea
Level 15

Why am I not eligible to get the Free Federal return. I am a single return with only 1 deduction and Turbo Tax wants to charge me for federal and state.

Why am I not eligible to get the Free Federal return. I am a single return with only 1 deduction and Turbo Tax wants to charge me for federal and state.

You are posting your question from a paid version (online "Live Basic") of the software.  When you use a paid version you pay separate fees for federal and state.  Your fee for the state is the same whether you e-file it or mail it in an envelope. The fee is not for e-filing---it is for using the software---and in your case--for using "Live" tax expert help.  

 

 

How can I see my TurboTax  fees? 

 

  https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

 

 

Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

 

https://apps.irs.gov/app/freeFile/

 

Or—if you live in certain states you may be eligible to use the new IRS Direct File

 

( AZ, CA, FL, MA, NH, NV, NY, SD, TN, TX, WA, WY )

 

https://directfile.irs.gov/

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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