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jamil021
New Member

Why am I getting charged for turbo tax deluxe when I didn’t want it

 
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5 Replies
MichelleLO
Intuit Alumni

Why am I getting charged for turbo tax deluxe when I didn’t want it

TurboTax Free Edition is for filers that use a simple 1040 with no additional schedules. If your tax situation requires additional forms/schedules, you will be prompted to upgrade. 
Please see the TurboTax FAQ Why am I being charged for TurboTax Free Edition? for more information.

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Mwakayakwanza1
Returning Member

Why am I getting charged for turbo tax deluxe when I didn’t want it

I’m seeing it charged me $80 instead of $40

JeanneLO
Intuit Alumni

Why am I getting charged for turbo tax deluxe when I didn’t want it

@Mwakayakwanza1

Your tax situation may require the upgraded version. You can downgrade your current TurboTax version with our clear and start over feature but you won't be able to use this if you've already registered, submitted payment or deducted the TurboTax fee from your refund.

Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...

Please see this product comparison that explains the right TurboTax product for each tax situation.

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Why am I getting charged for turbo tax deluxe when I didn’t want it

The same happened to me. I filed a simple return and ended up paying $60 for fees. My return was small enough as it was. :(  I know part of it was for filing the federal electronically but it shouldn't have been $60 from what I could find on the Turbo Tax site.

  Thanks very much.

ChondelLO
Intuit Alumni

Why am I getting charged for turbo tax deluxe when I didn’t want it

Please click the link below for current product pricing.

 

https://turbotax.intuit.com/personal-taxes/compare/online/

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