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Why am I getting a "something's gone wrong" message when I answer "yes" to self employed income? Unable to get answers so unless resolved I'm leaving TT permanently.

Had to stop my tax prep due to this glitch. No response from TurboTax. If not addressed by Friday I'm out, switching providers.
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LeticiaF1
Expert Alumni

Why am I getting a "something's gone wrong" message when I answer "yes" to self employed income? Unable to get answers so unless resolved I'm leaving TT permanently.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.  Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

 

If using TurboTax Desktop: Please see this FAQ.

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