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This is a glitch that TT is working on.
This is a glitch that TT is working on.
Turbotax is trying to identify this problem but needs your help.
First, please generate a diagnostic file for tech support.
Second, you may receive an email from "socialwecare@intuit.com" or "live_community@intuit.com"; this is not junk mail. Please help the moderators by providing information about the error.
Third, please take a screen shot (screen picture) of the error message and post it here. You can take a screen picture on the Mac by hitting Command-F3. In Windows, use the Windows+Print Screen key, or see the instructions here for any version of Windows. https://www.cnet.com/how-to/how-to-take-a-screenshot-in-any-version-of-windows/
Then, upload the screen shot showing the error message to your question here by clicking "Edit" to the right of your original headline, and then click "Attach file" at the bottom.
Thanks for your patience and help.
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