What type of CD did you order and when did you order it? Also, have you checked with your bank to ensure the charge was successful?
I have not received my TurboTaxDeluxe 2019 CD as of yet. I was charged $74.36 on November 8, 2019. I would like to get the free download now since my new computer does not have a CD drive. How can I get this done? Thank you for your help.
You can check your account to see if a download 2019 version of TurboTax is there. You will likely have to contact customer support and have them transfer your order.
You can contact TurboTax from this page: Customer Support.
To download the software:
More information here.