Where is IDNotify? I click the link in the notification email - it goes to a sign-in page that leads to tax prep workflow, no links to IDNotify anywhere.

[squarepegjer]

When signed in, the link STILL takes me to another sign-in page. Searching, the help articles say "click the link in the notification email." Well, that doesn't work. Searching all the Intuit sites doesn't work. Signing into TurboTax just forces me into tax prep workflow. Why is this garbage service mandatory, and completely unusable?

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[squarepegjer]

Lol. Now I have to get on a phone call?

You literally can't provide a link (referenced by your own website) to a service you lump in with my tax prep?

Absolute clowns. Don't worry - I'm not actually that interested in whatever it flagged, because it'll just be a pitch for another paid service that doesn't work.

Get back to not solving other people's problems.

[bri7134]

Extremely unhelpful

[CatinaT1]

We are aware of the issue and actively working on a resolution. It has no impact on their IDNotify subscription or eligibility and they are still covered for identity protection or Identity restoration.

If there is an alert that you would like more information about or to take action on (freezing your credit report, etc.), please reach out to IDNotify directly.

IDNotify phone number - 888-883-1852/ Email Address - idnotifymemberservices@experian.com

LINKS
● https://portal.idnotify.com/login
● https://ttlc.intuit.com/community/account-management/help/how-do-i-log-into-idnotify/00/26907
● https://www.idnotify.com/contact-us/