Where do you add your IP PIN?

[agold352]

When I filed my taxes there was no question asking me for my IP PIN Number.  So my taxes got rejected.  When I logged back into Turbo tax they said I needed to fix my return, so I clicked the blue button.  When the screen change it brought me to the place to enter my IP PIN Number and then e-filed it.  There isn't a page when you initially do your taxes for the IP PIN Number.  I was so relieved.

[charleshgifford]

Thanks for sharing but you had this issue last year, as did I and it still has not been fixed. We have to submit our returns, wait for them to get rejected, then fix them and resubmit. That hardly sounds like the correct process and Quicken has let this remain a problem for over a year now. I guess it is time to look for a different service and I surely can't recommend this program at this this time and they don't even provide an appropriate response, only someone else that has had the same problem and worked through it. Thanks again.

[LinaJ2018 · Accepted solution]

I am attaching the following instructions for your reference.  Hope the information helps!  Make sure you click on the blue links to expand.

https://ttlc.intuit.com/replies/3301088

[ElementalmoM71]

the reply i got said to open my return and search for IP Pin but there is no place to do that. i can see the box on my federal return where the number is supposed to go when i view my federal filing forms, but there is no place in any of the pages that i worked on to do my return to include that pin number. what should i do?

[Critter]

How do I add or remove my 6-digit IP PIN?

1. Open your return if you don't already have it open.
2. Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
3. On the Identity Protection PIN screen, answer Yes and enter your IP PIN in the space provided.
   • If you need to remove the IP PIN, answer No instead.
4. Select Continue.

[libove]

Un F---ING believable!  Same problem, TurboTax Home & Business 2019 (up-to-date as of April 4, 2020).

TurboTax NEVER asks me for the IP PIN during the Step by Step process and the e-Filing process, and the returns are rejected.

There is no way to "Search" for IP PIN in TurboTax.

It turns out to be located on the "Info Wks", and copied to the Form 1040 - but the IP PIN line on the Form 1040 is NOT linked to the Info Wks so you can just click through to it.

HOW INCOMPETENT ARE YOU, INTUIT!

[write2ap]

This information is completely wrong! There is no where in TurboTax to Search and put in "IP PIN" while in your return. 

The correct answer is: 

While in your return - Click on the "Federal" Link on the left side of your screen.

It will then take you to the Federal taxes page. On top of the page you will see Other Tax Situations click on that link. It will take you to another page where you will find Enter IP PIN (it is halfway down the list).

I had to call TurboTax and the guy on the phone could not find it. He asked two supervisor before we found it.  Ridiculous! I hope this helps. 

[AnnetteB6]

To go directly to the area of your tax return to enter your IP PIN, be sure that you are inside your tax return and then use the following steps:  

• On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
• This opens a box where you can type in “IP PIN” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
• The search results will give you an option to “Jump to IP PIN”
• Click on the blue “Jump to IP PIN” link and enter your information

[Ss_zumbo]

I am only able to insert a 5 character IP PIN.  The one I received from the IRS is 6 characters.  ???

[DoninGA]

---

@Ss_zumbo wrote:

I am only able to insert a 5 character IP PIN.  The one I received from the IRS is 6 characters.  ???

---

To enter a 6 digit IP PIN

• Click on Federal Taxes (Personal using Home and Business)
• Click on Other Tax Situations
• Scroll down to Other Return Info
• On Identity Protection PIN, click the start button

Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

[denmiami]

why wasn't this fixed from last year? 

i just received a letter from the IRS with a new pin numberwhich is 6 digits, but the software only allow the entry of 5 digits???? THIS SAME PROBLEM CAUSED A DELAY IN MY FILING LAST YEAR AND NOW ITS

'S HAPPENING AGAIN!!!!  VERY FRUSTRATING- YOU GUYS ARE BETTER THAN THIS!!!!!!

[macuser_22]

There are two PINs - the 6 digit IPPIN that the IRS mails to you and the 5 digit filing pin to electronically sign your tax return.

They are entered in different places.

The IPPIN is entered as DoninGa said above.

[DoninGA]

---

@denmiami wrote:

why wasn't this fixed from last year? 

i just received a letter from the IRS with a new pin numberwhich is 6 digits, but the software only allow the entry of 5 digits???? THIS SAME PROBLEM CAUSED A DELAY IN MY FILING LAST YEAR AND NOW ITS

'S HAPPENING AGAIN!!!!  VERY FRUSTRATING- YOU GUYS ARE BETTER THAN THIS!!!!!!

---

The IP PIN entry has always been available in the TuboTax software.

To enter a 6 digit IP PIN

• Click on Federal Taxes (Personal using Home and Business)
• Click on Other Tax Situations
• Scroll down to Other Return Info
• On Identity Protection PIN, click the start button

Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

[nccsa186]

@AnnetteB6  I dare you to post a screenshot of this. There is no "Jump to PIN" button in the help.
You are useless.

[DanielV01]

@nccsa186  There is a big difference between the 5-digit self-selected PIN you are asking about and the 6-digit IP PIN provided by the IRS for those who request or require a higher level of ID protection on their tax return.  If you are looking for a Jump to PIN link, then you are correct it doesn't exist.  But the link to the IP PIN does exist.  

Please see this link for more information, which we hope assists you:  Is my Self-Select PIN the same as my IP PIN?