Where do I find the "expert help"? I'm using a computer with the "Premier" software and have no "assistant" or "Expert Help" "icon in the top right"

jdrice2003 · ‎June 3, 2019

MichelleLO · ‎June 3, 2019

Please see the the below FAQ for instructions on how to connect to Expert Help:

If that does not work, please reach out to a Customer Support Specialist by following the instructions below:

Please note: If you are using TurboTax Free Edition, when you select talk to a specialist, you will be asked to add PLUS benefits first.

[edited 03.30.18 - 4:38PM]

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jdrice2003 · ‎June 3, 2019

This is not helping - I have no "assistant" or "Expert Help" "icon in the top right"

MichelleLO · ‎June 3, 2019

I have included an FAQ above for instructions on how to contact customer support.

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jdrice2003 · ‎June 3, 2019

I don't see it.

MichelleLO · ‎June 3, 2019

It is below the first FAQ.

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jdrice2003 · ‎June 3, 2019

It is there now, but I'm not using the free edition. Thanks!

MichelleLO · ‎June 3, 2019

You're welcome!

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