Skip to main content
Level 1
April 16, 2022
Question

Where do i enter my license code

  • April 16, 2022
  • 2 replies
  • 1 view
when in the process of entering tax info do i enter my license code

2 replies

Level 15
April 16, 2022

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

 

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
LeonardS
Level 14
April 16, 2022

The license code is entered in the License code box on the activation screen.  Select continue after you enter the code to complete the installation. 

 

This link Activating TurboTax CD/Download software has information that you may find useful.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"