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It would be on the email that was sent to you when the tax return was rejected.
Most rejections are for the prior year AGI that was entered to e-file the tax return.
Since the 2019 tax return can no longer be e-filed the prior year AGI is not needed.
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.
On the Tax Home webpage -
Scroll down to the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Print, sign, date and mail the tax return to the IRS. Include with the Form 1040 all other forms and schedules which have an Attachment Sequence Number in the upper right corner of the form or schedule. Also include with the return all Forms W-2 and 1099 which have taxes withheld on the form.
Go to this IRS website for the mailing address, by state, with or without a payment - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
Note - If the 2019 tax return includes a tax refund the refund will not be paid. It is past the three years from the due date of the 20`19 return for a tax refund to be paid.
efiling for 2019,2020,2021,2022 returns is permanently closed. Your return will have to be signed, dated, and any withholding statements attached. Follow Turbotax mailing instructions. You should send the return using a tracking method so you know The IRS got it. If this is the filing of the original return then If you were due a refund it is now been forfeited since the last date for timely filing was 10/15/23 if you owe you now owe more because of the penalties for late filing and payment. For this there is no date when the IRS has to cease collection efforts.
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if this is an amended return different rules apply if you are due a refund
Generally, you must file an amended return within 3 years after the date you filed your original return or 2 years after the date you paid the tax, whichever is later. If you filed early, count from the April tax deadline.
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if you haven't filed 2020, unless extended, you have until 4/15/2024 to file if you are due a refund otherwise that too will be forfeited. Generally, to get a refund the original return must be filed by 4/15 of the fourth year after the tax return year
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